Maistra App
The only way to truly experience your destination!
Exclusive Services and Features
Curated Experiences Just for You
Immerse yourself in personalized luxury with tailored services, handpicked activities, and unique offers crafted to make every moment of your stay extraordinary.
Interactive Map
Explore with Ease
Discover top attractions, dining spots, and hidden gems with the Maistra app's interactive map. Navigate seamlessly and make the most of your travel experience!
Activity Planner
Customize Your Holiday Experience
Create, customize and organize your holiday effortlessly. Schedule activities, set reminders, and ensure you never miss out on the best events during your stay.
Maistar Profile
Unlock exclusive benefits with the Maistra Loyalty Program. Collect points during your stays and redeem them for a variety of rewards, from special offers to unique benefits. The more you stay, the more you earn—making every visit even more rewarding.
Reminders & Notifications
Get timely reminders and notifications for activities and events.
Housekeeping
Easily request amenities and services from the comfort of your room.
Transfers
Effortlessly arrange your shuttle transfer in a few straightforward steps via the app.
Room Service
Enjoy the comfort of your room with freshly prepared and delicious meals delivered right to you.
Local Experiences
Book carefully selected local experiences and tours.
Try it for free
Download the Maistra app
Plan your perfect getaway with ease! Discover, book, and personalize your Maistra experience all in one place.
FAQ
How do I get started with Maistra App?
Simply download the app from the App Store (for iOS users) or Google Play Store (for Android users) and follow the simple on-screen instructions to connect your reservations or stay or MaiStar Rewards Club account.
Is Maistra App free to use?
Yes, Maistra App is free to download and use.
Can I see my MaiStar Rewards Club points and rewards?
Yes, all your MaiStar Rewards Club account features are available on the app on the Profile section after you sign in.
How do I connect my reservation or stay?
You can connect your reservation or stay in three ways:
- Sign in with your existing MaiStar Rewards Club account,
- Connect with your booking confirmation number,
- Connect with your stay details.
I don’t have a booking yet, can I still use the app?
Yes, you can just browse accommodations and facilities through the Open View feature on the Home screen section for Destinations and Brands.
What devices are compatible with Maistra App?
Maistra App is compatible with most iOS and Android mobile devices. Make sure your device is running the latest operating system for the best experience. Maistra App requires an active internet connection to function properly. Maistra App is not compatible with tablets and desktop devices.
How often are updates released for Maistra App?
We strive to provide regular updates to improve performance, introduce new features, and fix any issues. Make sure to enable automatic updates on your device to ensure you’re always running the latest version of Maistra App.
I am getting an error “No booking found with the given information”, what should I do?
Please check if you entered the correct booking confirmation number which should be listed on your booking confirmation. Also, please check if you have an active Internet connection.
Join now / Sign In button not responding, what should I do?
Please check if you have installed a third-party app (e.g. adblocker, link checker, antivirus app) that blocks access to certain websites. Please use verified mobile browsers as your default browser app. Also, please check if you have an active Internet connection.
Is my personal data safe with Maistra App?
We take the security and privacy of your data very seriously. Maistra App employs industry-standard security measures to protect your personal information. You can review our Privacy Policy for more details.
